Operations Coordinator - EMEA

Background:
STS Marine Solutions is the world’s leading ship to ship & ship to shore service provider with more than 40 years’ experience in the Marine sector. Our dedicated team oversees operations in more than 20 locations where core activities cover Oil, LPG & LNG ship to ship transfers, LNG & clean fuel projects, marine consultancy and equipment sales & maintenance. Be a part of a growing diversified team and enjoy meeting the challenges of the day-to-day marine industry.

As a key member of the Operations team, the Operations Coordinator is responsible for the efficient planning and coordination of equipment, support vessels and personnel to ensure the safe, compliant and timely execution of ship-to-ship operations worldwide. The role serves as a vital link between clients, marine assets and operational teams, delivering exceptional service while consistently meeting STS Marine Solutions' high standards and client expectations.
‍

Direct Responsibilities

• Treats HSE and the company values as the number one priority.

• Coordinate travel of essential personnel to/from operations (Mooring Masters).

• Track and import data in a commercial scheduling tool necessary to ensure proper and expedient invoicing.

• Assist in coordination of MM approvals with customers where required.

• Communicate with customers regarding weather conditions and convey possible delays.

• Update and maintain customer and vessel operational files.

• Rotate with the operations team members to allow weekend coverage of all operational activities.

• Plan and execute client meetings and marketing events.

• Attend industry seminars and events as required.

• Perform other operational duties as required.

• Aid in the invoicing of operations.

• In cooperation with the marketing team this position will help develop and maintain business relationships with existing customers, potential customers, owners, operators, and brokers. This position will also represent the company at industry functions and seminars.

• This position will provide support to the technical and operations teams by coordinating and allocating assets, developing forward planning, and disseminating operational information internally and externally to the customer.


Knowledge, skills and experience

• High level of organisational skills with the ability to manage multiple priorities.

• Strong oral and written communication skills.

• High ethical standards and unwavering adherence to the law.

• The demeanour to maintain a good working relationship with customers, mooring masters, ship captains, the fleet, finance, and our business associates overseas.

• The ability to work and thrive in a high-energy environment.

• Experience working offshore or in vessel agency in preferred but not essential.

• Operational knowledge of the petroleum industry is preferred.

• Proficient in Microsoft Office applications.

Essentials

• Have the right to work in the UK

• Have prior STS experience in either operations or projects.

• Reside or relocate to Sunderland.

‍

‍